Returns & Exchanges
Here at MISSHUSSY.COM, we hope that you are satisfied with your item(s). If for any reason you want to return your item they must be returned in a saleable condition within 14 days from receiving your order. Please also keep your proof of postage, it is preferred to use a tracked service to return any parcels as we will not be held liable for missing parcels. We aim to process your return asap but during busy periods, there may be a slight delay in processing your return. Please bear with us during the busy periods.
Conditions for returning item(s):
You have 14 days from the date of receiving your order to return your item(s) back to us. Returned goods will take up to 10 working days to be processed after it reaches us.
All item(s) returned to us must be in its original condition in its original packaging and tag still attached (when provided). Items should NOT smell of any washing powder, odour, or perfume. We reserve the right to refuse a return and require the buyer to arrange to have the item returned at the buyer's cost.
We are unable to offer returns on jewellery, cosmetics, lenses, stick on bras or swimwear where the hygiene seal has been removed.
Pack your items and include either the packing slip, invoice or returns form in the original packaging (where possible), this allows us to deal with your request in a timely manner.
Place the provided return label to the outside of the parcel, ensuring you remove or cover any old labels. Please note the return label is NOT pre-paid.
Return your parcel and allow 5 working days to receive an email confirmation of the return being received.
Our items sell out very quickly so if you would like to have the product in another size or colour, we kindly ask you to place a new order to ensure you will have the item you want. We do not offer exchanges, only refunds.
If in the rare circumstance you received the item faulty or damaged – please contact us first at firstname.lastname@example.org regarding the fault and include a picture of the damaged item so we can have this resolved for you ASAP.
Please send the returning item(s) to:
Miss Hussy Clothing,
Unit 1A Rosebery Industrial Park,
PLEASE NOTE: Returning your parcel to us is your responsibility, therefore we do not refund your postage and packaging costs. Please retain proof of postage when returning items back to us.
If you have any problems with delivery or returns then please email us: email@example.com.